Screenshots & Screen Capture

Methods to capture screen content correctly and safely, including partial screens, full pages, and common mistakes to avoid.

Need screenshot of ONLY part of the screen?

Windows:
Press: Windows + Shift + S

Mac:
Press: Cmd + Shift + 4

Select area → copied to clipboard instantly.
Paste anywhere with Ctrl+V / Cmd+V.

(You can also save it from the preview, if needed.)

Long web page? Don’t take multiple screenshots.

Use Full-page Screenshot
(best for portal errors)

Firefox:
Right-click → Take Screenshot → Save full page

Edge:
⋯ → Web capture → Capture full page

Chrome:
Ctrl + Shift + I → Ctrl + Shift + P → Capture full size screenshot

Use Print-to-PDF
Ctrl + P → Save as PDF

Rule of thumb:
• Portal error / crash → Screenshot
• Compliance proof → PDF

Always capture before refreshing.

Screenshots may contain more than what’s visible.

Watch out for:
• Open tabs in browser
• File paths in title bar
• Notification pop-ups

Always review a screenshot before sharing.